Terms and conditions
Replacement Policy
Our Simple, Replacement Policy
You may return any items purchased at Propsecurity.com within 7 days of delivery for a Free replacement only (due to the nature of the product), as long as it is accompanied with its original invoice. Please contact customer support immediately. We will process your Free replacement within fifteen working days on the receipt of the returned coders at our facility. our assurance for this product is only a Free replacement, if its found to be damaged in transit or found with a manufacturing defect.
Returning Products
Return Free replacement product to Propsecurity.com. Just mail us within 7 days of receipt without opening the seal of the coder (This is very important, due to the nature of its manufacturing) to the customer service desk of Propsecurity.com and return the goods in its original packing with all the original delivery documents and bills.
Damaged in transit
Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner. If you accept a package that is damaged or tampered with, our return policy does not hold. If you break the seal of the coder our Free replacement does not hold
If you open the packaging and discover that the item was damaged, please contact us immediately for a Free replacement. Propsecurity.com reserves the right to determine whether the product has been damaged in transit or damaged while being opened or used.
Please note that the Product must be shipped to us within 7 days of receipt for
Freereplacement offer to be acceptable to us. Please contact customer support for
assistance.
Defective products
If you find that the product you have received is defective and cannot be used by you, you must return the product to us within 7 days of receipt, along with the original invoice and all documents. The product should be unused or have a manufacturing defect; products damaged while being open or used do not qualify for a replacement. We will inspect the product once it reaches us, and reserve the right to determine if the product qualifies for a replacement.
Note:
Products that have been assembled and/or installed or affixed cannot be returned in this manner. Please mail the customer service center at the Head Quarters in the manufacturing Country for such Free product replacement, and follow their instructions.
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